U.S. Custom Tees Frequently Asked Questions

What is U.S. Custom Tees?

U.S. Custom Tees is an online company that sells custom graphic t shirts.

Do you print custom t-shirts?

U.S. Custom Tees prints t shirts by methods of DTG direct to garment, Heat Transfer, and Screen Printing.

How can I contact you if I have a question about a product?

Contact us by email at [email protected] or toll free at 888-653-9222.

What is your return policy?

We do not accept returns on custom t-shirts. However, if you receive a defective or incorrect t-shirt, we will work with you to resolve the issue and ensure that you are satisfied with your purchase.

Where did the custom stickers go?

All stickers can now be found on the U.S. Custom Stickers website.

Shop Frequently Asked Questions

Who will print my order?

U.S. Custom Tees will print all designs they create on t-shirts, stickers, and any other blank products listed in their shop and design tool.

Do you have a minimum order requirement?

Yes, you can order as few or as many t-shirts as you need as U.S. Custom Tees does not have a minimum order requirement.

What shirt styles and colors are available?

U.S. Custom Tees offers a wide range of shirt styles and colors to choose from, including t-shirts for men, women, toddlers, and babies. You can view all available options on the product pages.

Can I use my own design or logo on a custom t-shirt?

Yes, you can easily upload and customize your own design or logo using U.S. Custom Tees’ convenient online design tool.

Is there a limit to the number of colors I can use in my design?

There is no limit to the number of colors you can use in your design, as U.S. Custom Tees uses direct to garment (DTG) printing which allows for full-color printing.

How do I care for my custom t-shirts?

We recommend washing your t-shirts in cold water and tumble drying on low heat. Do not iron directly on the printed area and do not dry clean.

Is it possible for me to make changes to my order after it has been placed?

Please send us an email as soon as possible to let us know if you made a mistake on your order. We may be able to make changes in some cases, but it will not be possible if the order has gone into production.

Shipping Frequently Asked Questions

How long does it take to ship my order?

U.S. Custom Tees usually prints and ships orders within 24 hours. However, shipping time may be delayed due to increased orders, equipment failure, inventory, holidays and weekends, and other circumstances.

How will my order be shipped?

U.S. Custom Tees primarily ships orders with the USPS, but they may use UPS or FedEx in some circumstances.

What is the process for tracking my order?

Once we have shipped your order, we will send you a shipping confirmation email with a tracking number. You can track your order using this number on the USPS, UPS, or FedEx website, depending on the shipping carrier.

Is free shipping available?

U.S. Custom Tees offers regular discounts and promotions, including free shipping discounts.

Do you ship internationally?

Yes, U.S. Custom Tees ships to most countries internationally. Contact us for more information about international shipping rates and delivery times.

How long does international shipping take?

U.S. Custom Tees usually ships orders within 24-48 hours and delivery times can vary. Expect delivery times to range from 10 days to 30 days, depending on how quickly the package clears customs. Shipping is calculated at checkout and international deliveries that are lost are not eligible for refund or replacement.